Even though the standard ISO 9001 has been around for many years, it is still surrounded by misleading information. In this article we will look at 5 major myths around this standard.
1. It doesn’t apply to me and my business:
Most people believe that ISO 9001 is reserved and only useful for the big businessâ€™ or for the goods based industry which has tangible end products. However ISO 9001 certification standards. are a set of requirements that can be implemented into any company, no matter the size. The standards are used to control the processes of the business system.
2. It costs too much!
While it may be somewhat true that the cost involved in implementing and monitoring certain process can be a bit expensive. The benefits of having the ISO 9001 system proves to exceed the expenses involved. The key focus of ISO 9001 is to improve upon customer satisfaction and to rid yourself of problems within the system. With continual improvement the cost will be drastically reduced and the revenue will increase with satisfied customers leading the charge. When comparing cost with the returns, it should be evident that the return far outweighs the cost.
3. Belongs only to the quality department
Many are under the impression that the quality systems standard should only be managed by the quality department. However considering that the ISO 9001 standard covers every single aspect of the company it should be monitored by each and every department to maximize efficiency. The departments are required to work together in unison with one another to reap the rewards of implementing ISO 9001.
4. You need to have a perfect start
No, you do not need to be perfect at the start to implement ISO, if that were the case then you wouldn’t need ISO 9001 to begin with. The standard is used to improve processes and identify the problems within your organization which can then be corrected.
5. Everything needs to be written down
This may come from the time when ISO 9001 was fairly new, where everything had to be written down and once it was written down it was to be followed, word for word. However this aspect of ISO 9001 has changed with the recent revisions, starting from the 2000 version of the standard. Due to this, a company has discretion to what needs to be written and what doesn’t.
We hope that this article helped you to better understand the need for implementing ISO 9001 in your company.
If you have any questions relating to ISO 9001 or any management systems, don’t hesitate to email us at: firstname.lastname@example.org
We will be happy to answer your questions and clear your doubts!