A process is a set of interrelated or interacting activities that use inputs to deliver an intended result.ISO 9001 promotes and encourages use of the Process Approach when developing, maintaining or improving the quality of a management system in order to achieve customer satisfaction by meeting the customer requirements. The diagram of a single process […]
Read More →Requirements of management review clause 9.3, may be better understood in the context of leadership process defined in clause 5.1.It is an extremely significant process for the successful certification of your QMS and an important enabler for sustainable improvement. Management review of the Quality Management System can bring together all the important processes of your […]
Read More →Companies decide about making or buying a product or service based on economic considerations.  When taking this decision, they rely on a vendor to provide a level of quality consistently which they would ensure through in-house processes. This is the reason why the clause is so crucial for the quality system management. Clause 8.4 of […]
Read More →Certification to the ISO 9001 standard involves the following phases. Training/Familiarization with ISO 9001 Gap analysis of the QMS QMS development / updation ISO 9001/QMS awareness programs for employees Deployment of QMS Internal Audits Management Review First stage audit Certification audit Key members from the organization are at first trained on ISO 9001. Then, these […]
Read More →ISO 9001 Quality Management System requires the organization to use factual information as a basis for decision making. The clause 9.1 monitoring, measurement, analysis and evaluation in ISO 9001 caters to this requirement. Monitoring means observing the status of a system, process or activity. Measurementis the process to determine a value. For […]
Read More →Principles of ISO 9001 Quality Management Principles are a set of fundamental beliefs, norms, rules and values that are accepted as a basis or foundation to guide an organization’s performance. The new ISO 9001:2015 standard is based on seven Quality Management Principles. ISO 9001 Consultants should guide their clients about the importance and benefits of […]
Read More →Definition of Context Context of the organization means the business or organizational environment of the organization. As you can see from the figure from ISO 9001standard below, Context is shown to be outside the processes and functions of the organization and is seen as affecting the organization. To put it simply Context means the issues […]
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